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Refund policy

Due to the nature of the products we sell we cannot offer returns, as they are all intended for single use so cannot be restocked / resold.
Please contact us directly if you have any questions / concerns about your order at, we are happy to discuss your order.


Damages and issues
If your order arrives incorrect, incomplete, or damaged, we will happily replace your merchandise with the same item(s). Claims for replacement must be made within 2 business days of receipt. Please include a photo and description of the damaged/incorrect item(s) along with your order number to



Unfortunately due to the nature of our products we cannot offer exchanges on our products. Please get in touch if you have a question about this at


Lost / Stolen Orders

Toochi Tattoo is not responsible for lost or stolen packages. If your package was not received, we will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information. No refunds, replacements, or credits will be issued for lost/stolen packages.



Once an order has been processed it cannot be cancelled. Please get in touch with any questions via